TrueSource Countertops warrants that upon the following terms and conditions, TrueSource Countertops, at its option, will repair or replace, without charge, your countertops, provided that TrueSource Countertops determines that the product has failed due to any defect in fabrication or installation during the first ten (10) years from the installation date.
The warranty does not cover damage caused by physical, chemical or other abuse, normal wear and tear, and acts of nature, scratches or chips. This warranty does not cover the natural characteristics of stone, which include but are not limited to, color variations, water lines, fissures or surface pits and blemishes. This warranty does not cover use of products exposed to
outside weather and climate conditions, abnormal use or conditions, or abuse in any way. In addition, this warranty will not cover damage from vandalism, use of improper cleaning solutions or damage from the dropping of heavy objects on the countertop.
This warranty applies only to granite and quartz countertops fabricated and installed by TrueSource Countertops that have been permanently installed and that have not been moved from the original, permanent installation.
To obtain service under this limited warranty, you must permit a TrueSource Countertops authorized agent to inspect the installation of the product. You will reasonably cooperate with TrueSource Countertops in its efforts to perform its obligations under this warranty. All decisions about defects in the fabrication or installation shall be made by TrueSource Countertops and communicated to you in a timely manner. Whether TrueSource Countertops performs repair or replacement of your installation, we will seek to obtain the best possible result. Since granite is created by nature, exact color match to the originally installed granite cannot be guaranteed.
A courtesy seal is applied to all natural stone countertops at the time of installation. It is recommended that the consumer apply or have applied a long-lasting seal within three months of the original installation and once every six months thereafter. Natural stone is porous and may therefore result in staining. Food or liquid stains, damage caused by chemicals or physical use or abuse are expressly excluded within this warranty.
This warranty shall be null and void unless the installation has been paid for in full.
Seam failure due to settling or structural issues unrelated to the countertop installation are not covered.
TrueSource Countertops is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, architectural and engineering design, structural movement or settling, acts of vandalism, or accidents.
TrueSource Countertops’ obligation under this warranty is limited solely to the repair or replacement of the countertop including necessary labor charges needed to repair or replace the countertop covered by this warranty.
The warranty does not cover damage caused by physical, chemical or other abuse, normal wear and tear, and acts of nature, scratches or chips. This warranty does not cover the natural characteristics of stone, which include but are not limited to, color variations, water lines, fissures or surface pits and blemishes. This warranty does not cover use of products exposed to
outside weather and climate conditions, abnormal use or conditions, or abuse in any way. In addition, this warranty will not cover damage from vandalism, use of improper cleaning solutions or damage from the dropping of heavy objects on the countertop.
This warranty applies only to granite and quartz countertops fabricated and installed by TrueSource Countertops that have been permanently installed and that have not been moved from the original, permanent installation.
To obtain service under this limited warranty, you must permit a TrueSource Countertops authorized agent to inspect the installation of the product. You will reasonably cooperate with TrueSource Countertops in its efforts to perform its obligations under this warranty. All decisions about defects in the fabrication or installation shall be made by TrueSource Countertops and communicated to you in a timely manner. Whether TrueSource Countertops performs repair or replacement of your installation, we will seek to obtain the best possible result. Since granite is created by nature, exact color match to the originally installed granite cannot be guaranteed.
A courtesy seal is applied to all natural stone countertops at the time of installation. It is recommended that the consumer apply or have applied a long-lasting seal within three months of the original installation and once every six months thereafter. Natural stone is porous and may therefore result in staining. Food or liquid stains, damage caused by chemicals or physical use or abuse are expressly excluded within this warranty.
This warranty shall be null and void unless the installation has been paid for in full.
Seam failure due to settling or structural issues unrelated to the countertop installation are not covered.
TrueSource Countertops is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, architectural and engineering design, structural movement or settling, acts of vandalism, or accidents.
TrueSource Countertops’ obligation under this warranty is limited solely to the repair or replacement of the countertop including necessary labor charges needed to repair or replace the countertop covered by this warranty.