Countertop Process

Countertop Design / Quote Process

READY TO MAKE YOUR DREAM COME TRUE?

Whether you're a seasoned do-it-yourselfer or hiring a professional installation crew, selecting countertop products for your home is easy when you work with the countertop experts at TrueSource. With our help, you won't just pick countertop options; you'll make thoughtful choices and understand why your countertop selections will work for your life.

Preparing for Initial Consultation

Contact TrueSource Home Specialties to request a countertop consultation. A discovery call will be scheduled to discuss the goals for the project.

Prepare for the meeting by gathering inspiration pictures. Many customers have success using Houzz & Pinterest.

Take pictures and a video of the existing space. Email items to TrueSource for use in the discovery call.

Measure the existing space. Don't worry about the measurements being perfect as there will be an opportunity for us to confirm the dimensions later in the process. That being said, the more accurate information you provide will result in a more accurate preliminary quote. Download our countertop measure guide.

Initial Consultation / Discovery Call

Discuss project goals and layout possibilities.

Countertops 101 – Learn the basics of closet construction and quality.

Discuss payment options including special financing programs.

Review budget tools specifically related to your project.

Discuss material options to make a preliminary countertop selection.

Review DIY or contractor options for construction of project.

Preliminary Countertop Quote

Price quote containing the countertop layout & color.

A list of features included in the quote including edge profile, cut-outs, backsplash options and other unique features.

Revisions / updates as needed per customer input.

On-Site Consultation

Discuss jobsite specifics and design possibilities.

Inspect jobsite and confirm all measurements.

Review preliminary CAD drawings produced from info gathered during initial consultation.

Updated Countertop Quote

Closet quote will be updated based on jobsite consultation.

Review CAD drawings that have been updated to reflect accurate measurements and jobsite conditions.

Review Payment options including check, credit cards and financing.

Discuss next steps in process

Retainer to Move Forward

A 10% deposit is made on the closets (applied to final purchase price).

A commitment that enables a customer to fully access our skills and services for a project.

Design revisions completed as needed to refine layout options.

All CAD drawings and itemized price lists are released to the customer.

Updated quotes with detailed product information.

Meeting with contractor to review closet layout details.

Contract to Purchase Closets

Final proposal and design are converted to a contract.

50% deposit is made to officially order materials.

Estimated lead time information relayed to customer.

Documents prepared to review with the contractor.

Next Steps

Let us know if we can help you with countertops, hardware and overall construction advice.